Welcome to Caratrio Jewels, your online store for diamonds, diamond rings, and numerous other jewelry. Your Site offers loose diamonds, ready-to-use designs and allows you to design your own ring. We are happy to help you through all stages of your purchase, from diamond education to selecting your diamond or diamond jewelry, shipping it to you, and ensuring safe delivery.
The Agreement is an agreement (hereinafter, "Agreement") between Caratrio Jewels. ( is also the author of "caratrio jewels" or "us" or "we") and you, setting forth the terms and conditions which govern your use of any of the Caratrio Jewels or Caratrio Jewels-sponsored websites (hereinafter, "Sites") and or the services (hereinafter, "Services") thereon which are provided by Caratrio Jewels.
Registration To The Site And Services
- When registering, you will be requested to choose a username, a password, and supply a valid and active email address, supply an active and personal telephone number, provide a valid and active email address, and supply a valid and active mobile phone number.
- Passwords must be kept private. The Site shall not share your password and shall not request it by email or by any other way, except by logging into the Site.
- It ought to be the User's responsibility to ensure that the password is kept confidential and private. Any misuse of the password is likely to constitute the User's personal responsibility.
Buying a product on the site.
- A Site purchase deal is not made until the buyer's acceptance notice is generated. Any product displayed on the Site is merely an invitation to offer. If the User decides to place an order on the Site, the User's order will be considered an offer, and only upon receipt of the Site's acceptance of the order (by email, internal messaging, or any other means) will the Purchase be considered final and binding.
- We are proud to offer exclusive and high-quality jewelry, gemstones, diamonds, rings, and other items. Availability of merchandise can change at any given time, and some items may not be offered even if they are advertised in detail online.
- Prices displayed on our Site are displayed using USD (United States Dollars), and prices quoted from Site will generally be the same prices paid to the Site. The accepted payment methods listed opposite each Site page stipulate any extra costs, including delivery fees, insurance, conversion fees, taxes, or other additional payments. Site prices are subject to change at any time.
- All diamonds sold by the Site are documented using third-party services and laboratories such as laboratories and professional assessors.
- The Site does not permit the purchase of items for resale purposes. We reserve the right to limit or prohibit orders that at the site's sole discretion appear to be placed by dealers, resellers, or distributors. Limitations of these restrictions include the dis-allowance of orders placed by or under the same customer account, the same credit card, and or orders placed that use the same billing and or shipping address. In the event that the site modifies or cancels an order, the website will endeavor to notify the relevant User by calling the e-mail address or billing address number supplied at the time of a purchase.
Shipping Policy Timing for Shipping
Most Delicate Collection and Ready to Ship orders are shipped out within 3-4 business days of placing your order. A Diamond Concierge will contact you within 24-48 hours if your order needs to ship out more slowly. Most Strong Collection orders are shipped within 4-5 weeks from the date the order is placed.
When purchasing loose diamonds, you can expect to receive your order by 3 to 5 business days. A Diamond Concierge will contact you within 24 hours if your order requires additional time to ship.
Custom pieces, including engagement rings, are ready for shipping within 3-4 weeks from the initial design approval, depending on the complexity of the piece. Most designs are approved within 1-2 weeks of deposit placement. A Diamond Concierge will notify you if your piece requires additional time to create.
International recipients are liable for all customs fees and import duties. Caratrio Jewels isn't able to estimate or provide a price quote for international customs fees or duties.
All shipments will be shipped through USPS/UPS/EMS. The Tracking after 24-48 hours following Shipment. You will get deliveries in 7-9 workdays.
All shipments need a signature upon delivery and can't be left unattended. If a shipping address differs from the billing address, additional documentation may be requested.
For custom order listing:
When you order a personalized jewelry item from my website, if you do not want to reveal your design through my social media accounts or anywhere else, simply let me know when placing your order. Cultivating a private design could charge an additional charge. In many instances, we want to show our exceptional work with our community members, However, when I make the piece specifically our customer's request, it shows my most reputable workmanship.
IMPORTANT LEGAL INFORMATION
Caratriojewels.com reserves the right to update, feature, reform, or enhance the terms and conditions of sales, information, and prices at any time at its sole decision and without notification. Caratriojewels.com, its affiliates, or their employees will not be held responsible for any indirect, incidental, punitive, or consequential damages arising from the use of any information obtained from this website.
Appraisals, grading reports, and laboratory certificates are all subjective, and may vary widely in terms of what attributes and descriptions are determined for the agent, laboratory, appraiser, and the process. The user agrees to assume all of his or her risks arising from the use of this site and its resources, information, and services.